Communication is Key
Perhaps as important as having a detailed workplace monitoring policy is a plan to commuticate the policy to your employees. Some tips include:
Make sure your employees know how they are being monitored – and why they are being monitored
Be clear with your employees about what you will, or will not, monitor. Although some recent court decisions have supported employers who snooped when they said they wouldn’t, such practices can create a negative work environment and can pose a greater threat to workplace productivity.
Distribute the policy in writing and have employees sign off on its content.
Train your managers and supervisors to recognize when communication tools are being misused.
Be reasonable about what constitutes “infringement.” Oppressive workplace mornitoring will foster employee ill will and can create retention problems.
Enforce your policies equally throughout the blub.
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